Brave Care Has Closed
Effective January 17, 2025 we have retained Cariend, a medical records custodian, to manage
the medical records from our recent facility closure for the next 18 years. Cariend has also been
the medical records Custodian for Bravecare’s North Carolina facility, which closed in 2022.
Cariend is not a medical provider and does not handle billing, medications, or referrals for the
closed practice.
Requestors should be prepared to complete the Records Release Authorization Form and
provide a copy of government-issued photo ID, as required by HIPAA. The fastest way to process
requests for copies of medical records is to visit Cariend’s website and follow the instructions
posted here: https://www.cariend.com/request-records/
If you do not have access to a computer or internet, Cariend can be reached by phone at 404-
991-7080 – please note the HIPAA laws do not allow medical records to be released based on a
phone or email request.
If you prefer to mail your completed Authorization Form and Government-issued Photo ID:
Cariend ROI
PO Box 1866
Thomasville, GA 31799-1866
If you have questions about the process, Cariend can also be contacted via email at
Request@Cariend.com however, you should not send sensitive personal information or request
documents through email.
If you have questions in regards to your bills, please email billing@bravecare.com