We accept most major insurances in each of our markets, including Aetna, Cigna, BlueCross BlueShield, United Health Care, as well as Tricare and Medicaid plans. If you would like to confirm that we accept your insurance prior to booking, please contact us at (503) 300-4111

There are two ways to view your bills. We will send the guardian on file an email, or a physical statement will be mailed. You are able to pay via link in email, mail in a check, or pay by phone. 

There are several options for getting your questions answered. Give us a call at (503) 300-4111, so we can direct your call accordingly. Additionally, you can email us at support@bravecare.com for assistance.

What do I do if I have a question about a bill?

An insurance copay is the amount that your insurance company requires you to pay for certain types of visits. Your copay can often be found through your insurance company’s secure website, in your benefits summary, or printed on the front of your insurance card.

A deductible is the amount of money your insurance company requires you to pay before you receive most of your benefits. The amount or whether a deductible is required depends on your specific insurance policy. Not sure whether you have a deductible or not? The best place to find this information is by calling your insurance company or checking your benefits summary. Sometimes, the amount may be listed on your insurance card.

Once your deductible has been met, the insurance company will begin to cover a certain percentage of your medical costs. This percentage is called co-insurance. Example co-insurances include 80%, 70%, and 50%, and the remainder (20%, 30%, and 50%, respectively) is the responsibility of the policy holder.

An out-of-pocket maximum is the maximum amount you will be required to pay for approved medical services during your policy cycle (i.e. 1 year).

We have very reasonable out-of-pocket rates for our medical services. We also offer medical hardship payment plans upon request.

I don’t have insurance, does Brave Care have payment plans?

If you believe you’ve been overcharged for your visit, please email us at hello@bravecare.com and we'll get it sorted out for you.

We have answers.

Insurance and Billing